University of Minnesota
http://www.umn.edu/
612-625-5000

Comprehensive Faculty Services Matrix

Use the service matrix below to find the help you need for your online program or course.

See also: Collegiate Level Contacts
Return to: Faculty Resource Directory

Support Area

Central or Collegiate Unit

Services Provided

Contact
Information

General Assistance
Developing Online Credit and Non-Credit Courses & Programs
Office of eLearning Initial consultation, policy review, Digital Campus student web site Quality Matters peer review curriculum, Best Practices Blended/Online Toolkit, MnLC (MnSCU, K-12 partnership) Contact Office of eLearning at 612-626-1027 or email elearn@umn.edu
Academic Program Review and Approval Process (Credit) Academic Affairs & Provost
(system-wide)
Approval process for most online degree programs Emily Ronning
Assistant to the Provost
Contact: 612-626-6544
ronn0044@umn.edu
Top
One Stop
(system-wide)
Program is entered into the PCAS electronic workflow system after collegiate unit approval Help Desk at 612-301-4357 (1-HELP) and choose option 4 or email enthelp@umn.edu
Academic Course Review and Approval Process (Credit) Individual Collegiate Unit Contacts Information on approval process for courses See Collegiate Service Matrix
  Academic Affairs & Provost
(system-wide)
Approval process for most online degree courses Nancy G. Killian
Trainer/Analyst
killi008@umn.edu
612-625-9080
Top One Stop
(system-wide)
Information on approval process for courses See Collegiate Service Matrix
Marketing and audience assessment for new programs and courses. Market, business and sustainability planning Carlson School of Management
(system-wide)
There are fee-based services through Carlson Consulting Enterprise Philip J. Miller
pjmiller@umn.edu
612-626-0682
  Office of eLearning
(system-wide)
General marketing information. Selected partnerships with strategic programs Contact Office of eLearning at 612-626-1027 or email elearn@umn.edu
Academic Program and Course Design - Pedagogy Consultation Center for Teaching and Learning
(Twin Cities)
Teaching Resources include teaching guides, multicultural teaching and learning, peer review, and more Call 612-625-3041 or email teachlrn@umn.edu
  U of M Twin Cities Libraries Integrate information literacy into your curriculum.

Contact your Subject Librarian

Top Center for Teaching, Learning and Technology
(Crookston)
Assist with development of course materials, coordination of faculty professional development workshops, delivery of technology workshops, grant writing and research project proposals, faculty research projects, documentation related to accreditation and licensure, Copyright compliance recommendations Steve Hannah
Director
218-281-8382
shannah@umn.edu
Academic Program and Course Design - Technology Consultation Office of Information Technology
(Twin Cities)

Designing curriculum and course activities; evaluating the effectiveness of curricular redesign or classroom innovation; strategic planning involving digital technologies; meeting professional development needs; complying with copyright, privacy, and fair use; evaluating web and software usability. Email: atss@umn.edu

Consultants are available by appointment. Contact atss@umn.edu
Or view OIT Academic Technology Support Services
  U of M Twin Cities Libraries Integrate information literacy into your curriculum.

Contact your Subject Librarian

  Center for Teaching, Learning and Technology
(Crookston)
Multimedia course resource development (in cooperation with NETS), Surveys, Test generators (including TestGen, EZ Test, ExamView) and more Steve Hannah
Director
218-281-8382
shannah@umn.edu
Intellectual Property AgreementsTop

Office of the General Counsel (system-wide)

Legal services for all U of M campuses and operations Call 612-626-9624
Copyright Assistance U of M Libraries Consultation services on basics of law, fair use of materials in courses, protecting content. Informational copyright web site: http://www.lib.umn.edu/copyright Nancy Sims, Copyright Program Librarian, nasims@umn.edu or call 612-624-1851
Library Resources Twin Cities Technology, instructional, research and publication support Contact your subject librarian or Kate Peterson, Information Literacy Librarian at 612-626-3746 or email katep@umn.edu
  Crookston Technology, instructional, research and publication support See a list of library staff members.
  Duluth Technology, instructional, research and publication support See the UMD library directory for contact information
  Morris Technology, instructional, research and publication support Call 320-589-6175
or Ask a Librarian
Top Rochester Technology, instructional, research and publication support Mary Beth Sancomb-Moran
UMR Librarian
Call 507-258-8035 or email sancomb@umn.edu
Instructional Design and Development Support OIT
(Twin Cities)
Moodle, multimedia, computer as well as customized training is available through Academic Technology Support Services Email atss@umn.edu
  Crookston Center for Teaching, Learning and Technology
Holistic and systematic approach to institutional self-evaluation; identifying opportunities and conducting initiatives that promote a continuous process of academic and institutional improvement
Call 218-281-8382 or 218-281-8381
  Duluth Information Technology Systems & Services
Faculty etools, emerging technologies, computer labs, course support, research, training
Amanda Evans
email: amevans@d.umn.edu or call 218-726-7680
Bruce Reeves
email: breeves@d.umn.edu or call 218-726-6831
    Instructional Development Services (IDS) — Services include campus-wide workshops, faculty consultation, student assessment, Tech Talk discussions of teaching-relevant technology. LeAne Rutherford
218-726-6207
lrutherf@d.umn.edu

Shelley Smith
218-726-7715
ssmith3@d.umn.edu

  Morris Instructional Technology Services & Support
Training seminars and workshops, consulting, coaching and training, Google Apps, Instructional tools
Pam Gades
Instructional Technology Specialist
email pam@morris.umn.edu or call 589-6376.
Top Rochester Course Management and Technology
Help with Moodle, NetFiles, WebCT, iSEAL and more
UMR IT/ITV Support Services
Call 507-258-8748
Instructional Design and Development - Contracted Services, Marketing Partnerships AHC Learning Commons (system-wide) For health sciences faculty and academic units to develop innovative, interactive, and engaging online and hybrid learning programs Call 612-626-3880
learncom@umn.edu
  College of Continuing Education (CCE) (system-wide) Provides instructional design services for partnered programs  
Top Collegiate unit services Provides instructional design services for specific collegiate units See Collegiate Service Matrix
Technology Help

OIT 1-Help (Twin Cities)

Technology questions answered via live online help, telephone, in-person, and e-mail. Software and hardware diagnostics and installation; workstation support services (some for no charge and some for a fee)

help@umn.edu
612-301-4357
  Office of Information Technology Academic Technology Consultation Help for faculty, staff, and students, without charge. Will help identify and plan how to effectively apply digital technologies in support of University research, teaching, engagement, administrative, and business needs See Team Profiles page for individual contact information.
Top System Campuses Technology questions answered via live online help, telephone, in-person, and e-mail. Software and hardware diagnostics and installation; workstation support services (some for no charge and some for a fee) Support::
Crookston
Duluth
Morris
Rochester
Quality Review Programs Office of eLearning
(system-wide)
Quality Matters is a nationally-recognized, peer review program specifically designed for online courses and programs. Contact Office of eLearning at 612-626-1027 or email elearn@umn.edu
Catalog/Schedule entry of new online credit programs PCAS / PeopleSoft Entry (system-wide) Learn about the Program and Curriculum Approval System (PCAS).
PeopleSoft training is available to manage student records
PCAS: Student Records Training Team at 612-625-2803 or
Human Resources Management Systems (HRMS) 612-625-2016
Catalog/Schedule entry of new online credit courses ECAS, PeopleSoft, Catalog (system-wide) ECAS System
PeopleSoft
U of M catalogs
ECAS: 612-301-4357 and choose option 4
or enthelp@umn.edu
PeopleSoft: 612-624-1617 or finsys@umn.edu
Catalog: Use the Contact Form
Catalog/Schedule, registration entry of new non-credit courses and programs – including payment system CCE
(system-wide)
Registration services – basic and enhanced for U of M academic units Heather Mathewson for basic enterprise registration (mathe011@umn.edu) and Emiily Strong for enhanced services (stron075@umn.edu)
Top Office of eLearning
(system-wide)
Listing on Digital Campus web site. Contact Office of eLearning at 612-626-1027 or email elearn@umn.edu
Program Promotion Office of eLearning
(system-wide)
Listing on Digital Campus web site. Contact Office of eLearning at 612-626-1027 or email elearn@umn.edu
Teaching Online – consultation Center for Teaching and Learning
(Twin Cities)
Consultants available for faculty members to address teaching concerns and effectiveness as they relate to course and program planning Fill out a consultation request form or call 612-625-3041.
 

Office of Information Technology Consultation Services
(Twin Cities)

Help for faculty, staff, and students, without charge. Will help identify and plan how to effectively apply digital technologies in support of University research, teaching, engagement, administrative, and business needs See Core Team Members page for individual contact information.
Online Student Services— review Office of eLearning
(system-wide)
Listing on Digital Campus web site Contact Office of eLearning at 612-626-1027 or email elearn@umn.edu
Program Evaluation Center for Teaching and Learning
(Twin Cities)
Offers Peer Review of Teaching service for faculty and staff Call 612-625-3041
or email teachlrn@umn.edu
Top Measurement Services A full-service strategic measurement and assessment consulting office at the University of Minnesota. Consultants available to help throughout the duration of your project OMS Customer Service
Contact Form
612-626-0006
External Sales Central Administration Assistance with approval forms, business proposals, contracts, and rate development for units selling to customers outside the University Keith Jansen
612-624-5540
kkjansen@umn.edu

 

Contact Us

Please feel free to contact us at elearn@umn.edu if you have questions or suggestions.